Privacy Policy | Everest Conversions Sussex

Last updated: January 18, 2026

Everest Conversions Sussex ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website www.everestconversionssussex.co.uk, contact us, or work with us on building projects including loft conversions, garage conversions, bathroom installations and full house refurbishments.

We are the data controller responsible for your personal data.

Our contact details

Everest Conversions Sussex LTD

Maria House, 35 Millers Road Brighton, England, BN1 5NP

Phone: 07306 766427

Email: Jake@everestconversionssussex.co.uk

1. What personal information do we collect?

We may collect the following types of information:

Identity & Contact Data — name, address, email address, phone number
Project & Quote Data — details about your property, project requirements (e.g. loft size, bathroom layout), photos/videos you send us
Financial Data — bank details (only if paying deposit or invoice directly – usually handled via secure third-party payment providers)
Technical Data — IP address, browser type, time/date of visit (automatically collected via cookies/analytics)

We do not collect special category data (e.g. health, race, religion) unless it is voluntarily provided and relevant to accessibility requirements for your project.

2. How do we collect your personal information?

We collect data when you:

Fill in our contact form or quote request form
Email, call or message us
Send us photos, plans or details of your project
Visit our website (via cookies and analytics tools)
Enter into a contract with us for building works

3. Why do we collect and use your personal information?

We process your data for the following lawful reasons:

To provide you with a quote or discuss your project (contractual necessity)
To perform our building/refurbishment services and manage our contract with you (contractual necessity)
To comply with legal obligations (e.g. building regulations, health & safety, tax records)
To send you important updates about your project (legitimate interest)

4. Who do we share your information with?

We may share your information with:

Sub-contractors/tradespeople working on your project (only the information they need)
Our accountant at CCI Chartered Accountants (for invoices and statements)
Our professional advisors (insurers, solicitors)
Payment processors (if applicable – secure third parties)
Authorities if required by law (e.g. HMRC, Building Control)

We never sell your data.

5. How long do we keep your personal information?

We keep your data only for as long as necessary:

Active project/quote: during the project + 6 years (for legal/contract/tax reasons)
Website analytics: usually 26 months or less

After this time we securely delete or anonymise your data.

6. Your rights under UK GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion (in certain circumstances)
Restrict processing
Object to processing
Data portability

To exercise any of these rights, contact us at Jake@everestconversionssussex.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk | 0303 123 1113

7. Cookies & website tracking

Our website uses cookies to improve your experience and for basic analytics (e.g. Google Analytics). You can manage cookies via our cookie banner or your browser settings.

8. Security

We take reasonable technical and organisational measures to protect your data, including secure hosting, encryption where appropriate, and access controls.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top shows when it was last revised. Please check back occasionally.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact: Email: Jake@everestconversionssussex.co.uk Phone: 07306 766427

Thank you for trusting us with your home improvement project.